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Contact Information by Department Customer Service for Subscriptions
Customer Service Department Palm Coast Data 11 Commerce Blvd. Palm Coast, FL 32164
Phone: 800-253-0245 (U.S.A., Canada) +1 386-597-4277 (International) E-mail:
Additional information is on our subscription page.
Customer Service for Product Orders
Please send Sky Product orders to: Customer Service Department Fons & Porter P.O. Box 171 Wnterset, IA 50273-1517
Please send product returns to: Customer Returns Department Fons & Porter Warehouse 224 E Highway 92 Wnterset, IA 50273-2410
Phone: 888-253-0230 (U.S.A., Canada) +1 515-462-9286 (International) Fax: 515-462-5856 E-mail: skyprodservice@skyandtelescope.com
Editorial
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Phone: 617-864-7360 Fax: 617-864-6117 E-mail: editors@SkyandTelescope.com
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E-mail: help@SkyandTelescope.com
Skyline Phone +1 617-497-4168 to hear our 3-minute astronomy news bulletin, updated every Friday afternoon. Toll charges may apply.
General Contact Information
By Mail
Sky Publishing, A New Track Media Company 90 Sherman Street Cambridge, MA 02140 U.S.A. By Phone
866-644-1377 (U.S.A., Canada) +1 617-864-7360 (International)
Our offices are open Monday through Friday, 8:30 a.m. to 5 p.m. Eastern Time.
By Fax
+1 617-864-6117
By E-mail
For Shop at Sky or general inquiries: customerservice@SkyandTelescope.com
Please note that we filter all incoming e-mail to remove spam. Sometimes a legitimate message gets rejected inadvertently, particularly if it originates from an "open relay" server. (An open relay occurs when a mail server processes a message where neither the sender nor the recipient is a local user. Spammers use open relays to mask their identities.) If your message to us has been mistakenly bounced, please forward the entire rejection message to nofilter@andromeda.SkyandTelescope.com. We will then be able to suggest how you can fix the problem. |
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