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100% Satisfaction Guarantee

At Sky & Telescope, we have only one goal - your satisfaction!

We want to do everything we can to make sure that you're perfectly delighted with every product you purchase, every person you speak with here and every experience you have with us.

If, for any reason you want to return an item, just send it back to us within 60 days of receipt for a prompt refund or exchange*.

Should you need to return an item, please include the original packaging along with any accessories or documentation that came with the item, and send this to us at:

Customer Returns Department
Sky & Telescope Warehouse
P.O. Box 1618
Center Harbor, NH 03226

If we ever fall short of our goal, please tell us. We value your trust and satisfaction above all.


The following items are non-returnable: ESSCO products, Skygazer's Almanacs, SkyWatch Annual, Beautiful Universe Annual, Popular Astronomy, Calendars after March 1 of Calendar year Custom Prints. For The Complete Sky & Telescope: Seven Decade Collection, we cannot process a refund on this item if more than three of the DVD discs are opened.
1. Moon Globe
2. Deep Sky Wonders
3. Const Chart - Equatorial Reg
4. The Complete Sky & Telescope: Seven Decade Collection
5. The Telescope Digital Collection 1933-1941
6. The Sky Digital Collection 1936-1941
7. The Telescope & The Sky Complete Collections Bundle
8. Beautiful Universe 2012
ORDER BY PHONE:  1.888.253.0230  (Monday through Saturday, 8:30am - 9:00pm ET)
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